Latest SaaS posts
SaaS pricing in 2026: usage-based vs per-seat vs hybrid models
Per-seat, usage-based, hybrid, freemium — the four models every SaaS founder picks between. When each one fits, how Vercel, Linear, and Notion chose theirs, and how to migrate without burning goodwill.
Feature flags, gradual rollouts, and experimentation for SaaS teams
Feature flags are three different tools sharing a name: kill switches, progressive rollouts, and experiments. Teams that conflate them ship slower, measure worse, and wake up two years later with a codebase full of dead branches. Here's how to separate them cleanly.
Building a SaaS admin portal that doesn't embarrass you
Every SaaS needs an admin portal by the time support has real customers. Most are stitched together from Retool screens and raw SQL, and most leak. Here's the pattern for a support-grade back office with safe impersonation, tight permission boundaries, and an audit trail you can actually hand to an auditor.
Churn analytics: detecting, preventing, and recovering from SaaS churn
Most SaaS churn reports are lagging indicators dressed up as insight. Here's how to track the signals that actually give lead time — and the recovery playbooks that justify the engineering work.
Multi-tenant SaaS architecture: schemas, isolation, and scaling patterns
Shared schema, separate schema, or database-per-tenant? How to pick, how to enforce isolation at the database layer, and how to stop one greedy tenant from ruining everyone else's day.
The complete guide to SaaS metrics in 2026: MRR, ARR, LTV, CAC, NDR
Every SaaS metric that matters in 2026, defined once and defined properly — MRR, ARR, ARPU, LTV, CAC payback, NDR, GDR, quick ratio, magic number — with formulas you can run against a Stripe table tonight.
SaaS onboarding flows that actually convert trial users
Most trial users decide whether to pay in the first session. Here's how the best SaaS products engineer that first session — progress checklists, sample data, magic links, and the nudges that don't annoy.
The SaaS tech stack in 2026: what changes and what stays boring
Every year a new wave of frameworks promises to replace the stack. Most of the time, the right move is the opposite — pick boring tools for the load-bearing layers and reserve novelty for the edges. Here is the 2026 version of that split, with the pieces that actually changed and the ones that should stay exactly where they are.
Stripe subscription best practices: webhooks, idempotency, and dunning
Stripe does the easy part of billing. The hard part — webhook delivery guarantees, double-charge traps, failed-payment recovery, and reconciling what actually happened — is where SaaS teams bleed revenue. Here's the production playbook we run on client projects.
Building a SaaS-ready free trial: gating, timers, and conversion hooks
Card-required trials convert at ~48.8%, no-card trials at ~18.2% — a 2.7x gap before a single email. Here's how to choose a trial model and wire it into code that gates cleanly.